Configuring outbound email.

When you use the information Postbag presents to you to find an outreach opportunity and our template engine and email editor to cut down the time needed to send an email, you still need to send it through an email server. With Postbag, the actual email gets sent from your personal email address.

There are multiple benefits with this approach when you reach out to someone and try to build a personal connection. Your emails simply look more personal than the ones which are sent from generic email addresses. Additionally, this allows you to monitor responses to your outreach emails from your familiar email clients across your devices which you already have set up. There's no need to keep logging in some web UI to check whether someone replied to you or not.

To do so, Postbag needs to utilize your private email address and authenticate against your email server for every email it sends. Let's look how we can configure your outbound email settings for Postbag to be able to do this.

Outbound email settings.

When you visit the Postbag settings interface, after the credits and account information subsections which were described in our previous documentation article, you'll find an Outbound email settings box which looks like shown on the figure below.

Outbound email settings.

As it can be seen on the image, you need to enter required SMTP information in this form so we can connect to your email server. In particular, we ask you for you email and you SMTP password. Following that, you can enter your name which is the name people will see when they receive emails from you. Additionally, you also need to enter your SMTP port and select your SMTP encryption protocol to be either the older SSL or state-of-the-art TLS which depends on what your SMTP server supports.

When you are done entering your information you can click the Save button. If everything is in order, you will get the green All changes saved message as you can see on the figure above. Otherwise, if you entered anything incorrectly, you will get an appropriate error message letting you know what went wrong.

How do we protect your email credentials?

We understand email credentials are a very sensitive piece of information so we feel it is important for you to understand what we do with it, how do we process it and where do we store it.

First and foremost, we never store your email credentails on our servers. We store your credentails in your browser's local storage, which is stored locally on your computer. When you initiate certain actions yourself, such as changing your credentials or sending an outreach email, your credentials are being sent to the Postbag servers. We need this information so we can validate that your credentials are correct. Also, we need this information so we can connect to your SMTP server to send an email. However, we never store it on our end. Your browser sends this credentials to our servers via state-of-the-art TLS encryption and we keep it in random access memory just for a brief period of a second until we connect to your server and send your email.

This approach ensures that your credentials can not leak even if someone is able to break through our backend, as we do not store it on our end. Having said that, we do take security seriously and do protect our backends with industry standard security best practices regardless.

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